Sleep Inn Asheville-Biltmore West

We travel a lot for my son’s soccer. We typically stay in the same type of well know hotels. I was hesitant to book at this property because my initial impression of the place online was that it was a lower end property. Boy were we surprised! This place was awesome. Is it a brand new property? No. Is it super clean, nice modern comfortable room, really nice staff, and located in a great spot? Yes! This is now our go to spot in Asheville. Great find at a great price. We had to leave before eating breakfast, so I cannot comment on that.

This is the economy class. For the class, the room was modern, well maintained, and reasonably sized. The dirty switches and outlets other have complained about have been replaced with modern Decora units. Heater didn't work when I got there, but she immediately came up and reset it.

The woman at the desk Saturday Evening was fantastic. We needed directions as our GPS was acting up, and she gave us great directions. we were stressed because our front tires were dangerously worn out after being on the parkway for two days and I had to put our spare on for the one that had steel belts showing. On arrival she looked up tire shops open on Sunday that were nearby and printed the info for us. That really helped us and calmed us down. Awesome customer service, Thanks.

Everything was excellent! Very good! I dont speak english! Magnificent! Beautiful! I have no words! I loved it! I enjoied it! I cant wait to come back! I am going to tell all my friends and strangers!!!!!

The front desk employee was so great, and nice, and very helpful. The hotel was clean and in great condition, no paint peeling, carpets were clean, and the bathroom was clean and comfortable. I enjoyed the charging station on the bed stand with usb ports. It’s in an incredible location that’s not too busy, yet everything you need (restaurants, dollar stores, car repair, gas stations) is all within a couple miles, or even a short walk down the hill.